Irene Bustillo
Specialization: UX Product Design, Behavioral Design and Content Strategies
Based in: Sinaloa, México

Let's meet!

I'm Irene Bustillo,
a Product Designer focused on purpose and people

Portfolio

Check out my featured projects

Innovaction
Innovaction
Aligning the rewards program communication
Aligning the rewards program...
Equilibra
Equilibra
The Innovation Model
The Innovation Model
Onboarding Manual
Onboarding Manual

About me

Looking for UX solutions that make a difference? I'm in!

I'm a UX Product Designer who loves crafting experiences that connect with people. My experience as a graphic designer and clinical psychologist allows me to adapt the constant user needs into business goals, while still providing a deep understanding of human behavior and motivations.

Throughout my career I've worked with User Centered Design (UCD), Design Thinking, Lean UX and Agile methodologies. I've been able to write microcopy, develop content strategies, create content maps, conduct user interviews and observations, build user personas, and perform usability tests, along other techniques.

Name Irene Bustillo
Location Sinaloa, México

Resume

Education and practical experience

Navigating my career path has been a journey of continuous growth, allowing me to hone my skills in the user experience universe. My academic background provided a solid foundation, while my hands-on experience has taught me to thrive in fast-paced environments. I am always keen on tackling new challenges and contributing to impactful projects.

Work experience

2023 - Present
UX Writer

in Coppel

Principal Designer of the Content Unit for Grupo Coppel's "Coltrane" design system. Creation of user-centered digital content, while collaborating with design and development teams, blending writing practices with user research insights, all aimed at fulfilling both user needs and business objectives.

2019 - 2023
Innovation Lead

(design and communication specialist)

in Coppel

Development and implementation of Innovaction, Knowledge Innovation Management platform. Graphic advice, design of corporate presentations, manuals, journeys. In charge of internal communication, campaigns, press releases and cultural events in the area.

2022 - Present
Weekend On-Call Child Clinical Psychologist

in Hospital Pediátrico de Sinaloa

Psychological first aid to patients and families, and specialty consultations.

My education

2020 - 2021
Master in Clinical Psychology

by Universidad Golfo de California

2010 - 2015
Bachelor in Psychology

by Universidad Autónoma de Sinaloa

2008 - 2012
Bachelor in Design Advertising Graphic

by Universidad Tecnológica de Sinaloa

Additional training

2025
UX Research y Behavioral Design

Course by UX Research MX, led by Darinka Buendía

2025
UX Research 2.0

Course by Collab-UX, led by Carlos Parra Ventura

2024
Lean UX: User-centered design elements

Course by Sperientia Academy, led by Victor M. Gonzalez

2021
UX Research Workshop

Course by Instituto Tecnológico Autónomo de México, led by Victor M. Gonzalez

2021
Creative Leadership Journey

Course by School of change

2020
Impactful Presentations

Course by IDEOU

My favourite tools

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Photoshop
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Illustrator
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Figma
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InDesign

Contact

Glad you made it till the end! Now it's time to connect.

Feel free drop me a line if you want to learn more about my work, experience, or just have a chat about UX design in general. I'll get back as soon as possible.

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